Terms and conditions

Cycling Tour Terms and Conditions
 
Before booking your cycling tour, please make sure that you read carefully the Tour Descriptions, Geneal Information, and Cycling Tour Terms and Conditions.
 
 
WHAT IS INCLUDED?
 
The following items are included in the trip: English-speaking guides, land transportation to and from Bucharest airport, including support vehicle, all meals (except one lunch and one dinner), non-alcoholic beverages, food on go, wine of the house, all accommodation and detailed pre-departure information.
Accommodation styles and meals vary for different trips, please inquire with Cycling tour prior to booking for specific details on your trip.
 
 
WHAT IS NOT INCLUDED?
 
The following items are not included: Flights, travel insurance, required bicycle parts as spare parts and personal equipment, passport and visas, one lunch and one dinner as indicated above; items of a personal nature such as telephone charges and laundry, wine “a la carta” and beer, excess baggage charges and tips to guides and local staff.
 
 
INSURANCE
 
Cycling tour will not assume responsibility or liability for any loss or damage of personal effects or for any injury or loss during the duration of the tour. Therefore, baggage and health/accident insurance are highly recommended. We also strongly recommend to get travel insurance to protect you in the event you must cancel your vacation or if your trip is interrupted for any reason: emergency or illness of the participant or a traveling companion, illness or death of an immediate family member of either the participant or their traveling companion.
An insurance offer could be included with your initial confirmation and final documentation after receipt of your deposit. We assume that if you choose not to use our preferred provider you are taking protection through another provider of your choosing.
 
 
START
 
Each participant is responsible for booking their own flight to the city where the trip begins. For all trips, we will set a meeting place and time at the airport, this way, we will ensure that you meet the rest of the group upon arrival for transfer to starting point. If you wish to stay longer, or arrive earlier, please notify  so we can help you to arrange your travels. Please contact us before you book your flight. Standard time for starting is 11 AM, but if all the members coming together or different times but earlier this hour will be changed accordingly. Strongly recommend to keep this in your mind. 
 
 
TRANSPORTATION
 
Land transportation will be as specified in the itinerary. A modern minibus will be used. In some cases,  vans or taxis may be used for transfers. 
Please remember that we can only provide ground transportation to and from Bucharest airport on the first and last days of each camp. If you arrive on a day other than those mentioned, we are able to provide ground transportation from Bucharest and arrange for accommodation at supplementary costs. 
 
 
HOTELS/ACCOMODATION
 
The trip prices are based on an occupancy level and room style as described in the accommodation section. If you are traveling alone and share a room, we will do our best to pair you with a roommate of the same age. If we are unable to find a match, we will try to place you in your own room at no additional cost depending on room availability.
Please inquire with Cycling tour for specific information on accommodation and meals prior to booking.
 
 
PASSPORTS & VISAS
 
All non EU participants must have a passport that is valid for 6 months after the conclusion of the tour. It is the passenger’s responsibility to obtain a valid passport and visa, if necessary. US citizens do not need a visa. Cycling Tour SRL assumes no responsibility for changes in document requirements, not for carriage or entry into any destination for any passenger not having proper documentation. Passengers denied boarding or entry because of improper documentation will receive no refund.
 
 
ELIGIBILITY & GROUP SIZE
 
Group sizes can range from 6 to 10 per level, depending on the trip.
Participants must be 18 years of age or older, unless accompanied by an adult.
In the event that bookings do not reach the minimum number of four (3) participants, the service as defined within this agreement will not be provided and any deposit that has been made by the client (if applicable) will be refunded.
 
 
RESERVATION AND PAYMENT
 
A deposit of 500€ at least 6 weeks in advance is required to reserve your trip.
Please make your reservation by completing and signing the Reservation Form, which includes the Release, Waiver and Indemnity statement, and email it to Cycling Tour SRL:
 
Payment of a deposit constitutes acceptance of the Terms and Conditions of this package.
All trip prices are subject to change at any time due to fluctuations in the value of foreign currency with more than 5%.
 
Deposit and Final Payment can be made by credit card or wire transfer to the account specified by Agency. If we do not receive final payment or hear from you about your intentions to pay by 21 days prior to the tour, then we may assume that you intend to cancel and you will be subject to terms of cancellation below.
 
For Credit Card payments, please fill in your credit card number and expiration date in the reservation form.
*Deadlines may vary depending on tour dates, high season and/or hotel policies.
 
 
CANCELLATION AND REFUND
 
All cancellations have to be made in writing and sent by email. Cancellation assessments will be calculated on the day BikeCat receives your notification. If canceling, the following policy will apply:
 
•28 + days prior: Cancellation charge of 210.00€
•15 – 28 days prior: Cancellation charge of 500.00€
•15 days or less: Cancellation charge of 100% of the total cost of the tour.
No refunds are available once the trip commences, nor for unused portions of the trip.
 
In case the tour does not take place due the Agency fault the customer is entitled to a refund of the amount paid, or, if the client so decides, the client will be entitled to participate in another excursion scheduled in the following seven days after the cancellation. The replacement excursion will be of equivalent value and duration or not. The Client will be refund or need to pay a diffence for this new service.  Should the client decide to participate in a substitute trip, they will renounce any refund claims that they were initially entitled to. 
Bookings may be transferred to another person if desired, and the new booking will be confirmed on receipt of a completed booking form and an administration charge of 25 euros. If, after the start of the holiday the group (ALL the members) wish to change itinerary, accommodation, duration or any other material aspect of the holiday, Cycling Tour SRL cannot accept liability for any loss, damage or additional expenses and no refunds will be made. 
 
This does not apply in the case of Force Majeure.
Force Majeure: Refunds and compensation payments are not liable in circumstances beyond our control or our supplier’s control. This includes but is not limited to changes due to war, threat of war, acts of terrorism, civil strife, strikes, natural disaster, fire or adverse weather.
 
Note: after purchasing travel insurance you may be covered when the trip is cancelled as described in the insurance policy.
 
 
RESPONSIBILITY
 
Cycling Tour SRL, the operator, the directors, their agents and/or suppliers of services act only as agents for the traveler and accept no responsibility for the service of any hotel, restaurant, carrier or any other independent party used in connection with these tours; nor any liability for claims, damages, injury, loss, accident, delay, inconvenience or irregularity which may be occasioned by any cause whatsoever including acts of nature, government restrictions or any failure of any means of a conveyance to adhere to a published schedule.
 
In the event that it becomes necessary or advisable to alter the itinerary or arrangements for the comfort and/or well being of the participants(ex: in case the tour does not take place due to bad weather), such alterations will be made without penalty to the operator. Cycling Tour SRL reserves the right to cancel a tour and to decline to accept any person as a member of the tour at any time.
 
 
RESPONSABILITIES OF TRIP PARTICIPANTS
 
Trip participants are responsible for understanding the conditions implied in the Trip Itinerary, selecting a trip that is appropriate to their interests, abilities and fitness level. In particular, clients declare that:
1. a. they are able to ride a bike safely;
2. they are of good health.
They are responsible for preparing for the trip accordingly, reading and respecting all safe biking rules and having the proper equipment needed for the selected trip.
The undersigned acknowledge that they know of the risk to the Participant, in addition to other risks and dangers of participating in the tours. The risks of falling from or crashing a bicycle exist for a variety of reasons including, without limitation, cars and other vehicles, road conditions, weather, equipment failure or improper usage, acts of other riders (cyclists), and other reasons known and unknown. Participants of the excursion affirm that they are entirely responsible for their own actions, and that any claim for damages to the company Cycling Tour SRL are waived. 
 
 
Participants must also sign and submit a Cycling Tour SRL Release and Assumption of All Risk Form and Personal Information Form prior to departure. The undersigned hereby assumes all risk of participation in the tour including, without limitation, those listed above, whether such risks are caused by negligence of any person or otherwise. The Participant is presumed to have the knowledge and bicycling riding and handling skills necessary to participate in the tour they have chosen.
Participants are required to respect the laws and customs of country visited and follow environmental guidelines and regulations while on the trip in accordance with the direction of their group leader. Cycling Tour SRL reserves the right to ask any individual to leave the trip if, in the opinion of the leader, the guest’s continued participation may prove detrimental to the individual or is not compatible with the well-being and enjoyment of the other guests.
 
 
BIKE RENTAL CONDITIONS
 
 
The bicycle, including all accessories supplied, is let out on hire. The Participant undertakes not to misuse the bicycle and to return it with all accessories in the same condition as when received (ordinary wear and tear excepted). Cycling Tours SRL shall be entitled to charge the Participant for any damage caused to the bicycle during the period of hire. In the event of a breakdown, other than as a result of the Participant's misuse, Cycling Tour SRL will use its best endeavours to repair or procure the repair of the bicycle.
Notwithstanding claims for personal injury or death, Cycling Tour SRL shall not be liable for any damage or loss whatsoever, through breakdown or other defects in the bicycle or other circumstances beyond Cycling Tour SRL's control. The Participant shall be liable to Cycling Tour SRL with respect to all costs, claims, expenses which occur to the rented equipment from and which arise directly or indirectly from improper use of the bicycle or accident (but not limited to those causes) during the period of hire. Cycling Tour SRL reserves the right to charge the Participant for partial or full settlement of any such claim in order to bring the rented equipment at the initial quality, look and mechanical properties as per starting the tour.  In the event of the bicycle being stolen or lost, Cycling Tour SRL reserves the right to call upon the Participant to be liable to Cycling Tour SRL for the replacement value of the bicycle, being not less than 1000 EUR (€).
The Participant must be over 14 and under 75 years of age, and must ensure that the bicycle is adequately secured when not in use. He or she must not use the bicycle whilst under the influence of drink or drugs, and must endeavour to immediately notify Cycling Tour SRL in the event of breakdown or loss of the bicycle (self guided tour).
 
 
 
AGREEMENT AND RELEASE FROM LIABILITY
 
Cycling Tour SRLrequires all Participants attending and/or participating in our cycling tours and related Activities to sign and submit this Responsibility Agreement and Release From Liability form as a condition of their attendance and participation in Cycling Tour’s bicycling tours.
 
Activities, as the term is used in the Agreement, include: Bicycle riding, Racing, Training, and related activities, transportation in tour support vehicles, spectating, and other events related to the tour.
 
The undersigned represent that they are fully aware of and able to understand and evaluate the risks of the Activities, and that the Participant is physically able to engage in these activities.
 
I, the participant, am aware that bicycling travel, such as that which I am undertaking, may involve hazardous activities in remote areas of Romania with risk of illness, injury, or death, which may be caused by forces of nature, the negligence of Cycling Tour SRL, its owners, agents, employees, or some factors known or unknown. I am also aware that medical services or facilities may not be readily available or accessible during some or all of the time I am participating in this tour. Although the undersigned acknowledges that there is no obligation of any person to provide Participant with medical care during or after the tour, in the event emergency medical care is rendered to Participant, the undersigned hereby consents to such care. In order to partake of the excitement and enjoyment of this adventure travel tour, I am willing to accept the risk and uncertainty involved as being an integral part of my adventure. I hereby accept and assume full responsibility for any and all risks of illness, injury, or death, due to the negligence (but not willful or fraudulent conduct) of Cycling Tour SRL, its owners, agents, employees, contractors, or affiliated organizations or any of their employees.
 
 
RELEASE FROM LIABILITY
 
In consideration of the acceptance of my application and permission to participate in this tour, I the undersigned Participant, hereby fully release, waive claims against, discharge and agree not to sue, Cycling Tour SRL, it’s owners, agents, employees, and any other persons and entities involved with this tour from any and all liability to the undersigned, their personal representatives, heirs and assigns for any and all damage, illness, injury or death of the Participant, while the Participant is engaged in the tour/activities, whether caused by negligence ( but not willful or fraudulent conduct) of any person or otherwise.
 
I the undersigned Participant, hereby agree to indemnify and hold harmless Cycling Tour SRL, it’s owners, agents, employees, and any other persons and entities involved with this tour, from any loss, liability or damage, including attorney’s fees that may incur in any suit, demand, legal action, or claim of any nature made by the undersigned or any representative of the undersigned, arising out of any alleged injury, illness, damage or death resulting from Participant’s engagement in the tour/activities, whether such injury, illness, damage, or death is alleged to or did result from the negligence of any person, or otherwise.
 
I have carefully read the Cycling Tour’s Terms and Conditions as well as the Agreement and Release From Liability form. I have familiarized myself with all information provided to me about this tour, and I agree to all stated conditions set forth in the Agreement and Release From Liability form.
 
I acknowledged that cycling is an inherently dangerous sport and fully realized the dangers of participating in a bicycle tour, and fully assume all the risks associated with such participation including by way of example, and not limitation: the dangers of collision with pedestrians, vehicles, other riders, fixed or moving objects, pot holes, equipment failure and such. I am responsible for the maintenance and safe condition and operation of my bicycle and related equipment while attending and participating in Cycling Tour’s tour.
 
I have carefully read this Agreement and Release From Liability form. I understand that it is a release of liability and a contract between myself and Cycling Tour SRL, and I sign this Agreement of my own free will.
 
I am responsible for providing my own insurance coverage (health, accident, travel, theft etc.) and for ensuring that such insurance covers my activities and is valid in Romania.
 
 
FINAL
 
The parties agree that any dispute that may arise out of the interpretation or the application of this Agreement must be resolved exclusively by the Court of Bucharest. Any other court of law is expressly waived.
 
Participants are liable for all damages that the Cycling Tour SRL may endure due to the failure to comply to the above mentioned obligations.
 
 

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